Easy to schedule using their website. When you call they always answer. Service on my car is always thorough. I use to bring my Venza to the Toyota Dealer in Cedar Park. But, when they wanted to charge me $1200 just to fix the tire sensors, plus told me I need a new motor because of a knocking noise, I took it to Honea's. They reviewed the car and said I did not need to replace the motor. The motor was consuming oil and was getting low causing the knocking. They then replaced the sensors, and it only cost me $300. Highly recommend this shop.